FAQ

Where are the notebooks made? Fajr notebooks are handmade in Beirut by Syrian refugee women. 

Where does the money go? Income generated from notebooks sales go to the makers. The project currently supports four families, with a vision to be supporting more families soon. Fajr Beirut is operated under Hope Is Rising Ltd in the United Kingdom.

How are shipping costs calculated? Online orders are currently shipping from the UK with Royal Mail. For orders within the United Kingdom there is a flat rate of £1 per notebook. For international orders, we send parcels with Royal Mail International Standard (including tracking) and the cost is calculated based on weight.

How long will it take to get my notebooks? Orders are shipping every few days and typically take 5-7 workings days to arrive.

What if I’m not happy with my order? If you are in any way unsatisfied, we’ll make it right. Just reach out to us on info at fajrbeirut dot com.